You can easily request a letter from us to confirm activity on your credit card account, but before you do here are some things to know:
- You can check payments have been made successfully by logging on to the Mobile App or our Online Service Centre.
- You’ll receive an account closure letter via post confirming an account closure.
What letters can I request?
There is a variety of standard letters available, choose the one you’d like to receive:
- Credit cards:
- Closure confirmation
- Credit limit confirmation
- Balance confirmation
- Settlement figure confirmation
- Personal loans:
- Paid in full confirmation
- Settlement figure confirmation
Request a Letter