Wondering how to go about paying off your loan? You can follow these simple steps.
Gem Personal Loans & Motor Loans
You can pay your personal or motor loan:
- Via internet or telephone banking using the details below:
- Name of account: Gem Personal Loans
- Account number: 030175 0224604 000
- Particulars: Account holder’s surname and first initial
- Reference: Loan account number
- In person at NZ Post with your payment card.
If you are unsure what your loan account number is, please contact Gem Personal Loans.
Kiwibank Personal Loans & Motor Loans
You can pay your personal or motor loan:
- Via internet or telephone banking using the details below:
- Name of account: Kiwibank Personal Loans
- Account number: 030175 0224604 000
- Particulars: Account holder’s surname and first initial
- Reference: Loan account number
- In person at NZ Post with your payment card.
If you are unsure what your loan account number is, please contact our Personal Loans Team.
Frequently asked questions
I see ‘Monthly Repayment’ on my statement, but I pay weekly/ fortnightly?
Your loan contract will advise you of your minimum monthly payment, which will also be shown in the app and the Latitude Service Centre. You can choose to split the payment into weekly or fortnightly amounts which will be debited from your nominated bank account at your nominated frequency.
What does ‘Maturity Date’ mean?
This is the date in your loan contract that your loan is required to be paid off in full. This date does not change if the loan is paid off early or late.
Will my interest rate change?
Depending on the product, your interest rate may change. Refer to your loan contract for your agreed interest rate.
I see my repayment is due on the 31st but this month does not go to 31.
The date is based on the date the loan was started. If the date is greater than the total days in that month, your due date will be the last day of that month.
Can I make a payment to my personal loan in the App?
Not yet, we plan to bring this functionality to the Latitude App in the future.
