Your credit limit is based on the information provided to us when you opened your account and you can lower it at any time.
Before you do though, there are a couple of things you need to know:
- If you want to increase your limit down the track, you may not be able to. You will need to go through an assessment and may need to supply documentation to evidence your income.
- We can’t reduce your credit limit lower than the balance on the account.
Go to the Manage Account section and select Reduce Credit Limit, then it’s as easy as filling out the required fields and letting us know what you want the new limit to be.
When complete, you will see your new limit updated on the app.
Online Service Centre
Go to My Account, click on Manage My Credit Limit and then select Decrease Credit Limit, then it’s as easy as filling out the required fields and letting us know what you want the new limit to be.
If the above options aren’t working for you or if you want to request an increase to your credit limit, contact our Customer Solutions team.