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Payments and Refunds

  • How do I pay my credit card account?
  • Find a Missing Payment
  • Credit Card Payment FAQs
  • Requesting a Credit Card Payout Figure
  • How your payments are allocated
  • Cancel or Suspend a Direct Debit
  • Requesting a Refund
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Gem is a leader in consumer finance, offering a range of services including personal loans, car loans, credit cards, interest free and promotional retail finance. Gem products are provided by Latitude Financial Services Limited. Gem New Zealand, 8 Tangihua Street, Auckland, 1010, New Zealand.