- Open the Latitude App (please ensure you download the latest version) or visit the Latitude Service Centre by clicking on the Log in button, located in the top right corner of the Latitude website.
- Log in using your Latitude ID.
- Select the Balance Transfer tab and fill in the form using the promo code you received in your email to get the Balance Transfer offer.
- If you don’t have a Latitude ID, simply register from the log in page and follow the step above.
- For more information on Terms and Conditions click here.
Frequently Asked Questions
No balance transfer fee will be applied to your balance transfer transaction.
The minimum amount is $500 and your total balance transfer amount cannot exceed 85% of your credit limit (excluding any applicable balance transfer fee charged).
For example, if your credit limit is $10,000, the maximum balance transfer amount is $8,500. If you have a current balance of $3,000, this amount is deducted from $8,500 and as a result your maximum balance transfer amount is $5,500.
Your monthly statement will specify the minimum amount you will need to pay each month.
This amount also includes 3% of the balance transfer. However, if you only make the minimum monthly payment, you may not pay out the balance transfer amount before the end of the promotional period.
If there is an outstanding balance after the promotional period, interest will be charged at the cash annual percentage rate, currently 29.49% (subject to change).
No. Once Gem has paid the balance on your other credit card account(s), it's your choice whether you close that card account(s). Remember, it's a good idea to close other credit card account(s) to clear or reduce your credit card debt.
Balance transfers can take up to 10 business days to process depending on the institution(s) to which the payments are being made. Please notify us if the balance transfer does not appear on your statement of nominated account.
Credit provided by Latitude Financial Services Limited.