Credit Cards
Credit card updates
Getting started
Managing your credit card
- Appointing or Removing a Power of Attorney
- Reporting a Lost, Stolen or Damaged Credit Card
- Uploading Servicing Documents Securely
- Notifying Latitude of a Deceased Account Holder
- Understanding Credit Card Fees and Charges
- Update Your Personal Details
Using the Latitude Service Centre and Latitude App
- Accessing the Latitude App
- FAQs on Digital Card
- Pay My Account in the Latitude App & Latitude Service Centre
- Make a Payment to a Plan on the Latitude App & Latitude Service Centre
- Using the Inbox Feature on the Latitude App & Latitude Service Centre
- Temporarily Lock Your Credit Card
Making payments and requesting refunds
- How do I pay my credit card account?
- Managing Your Direct Debit
- Credit Card Payment FAQs
- Requesting a Credit Card Payout Figure
- Find a Missing Payment
- Understanding your Gem Visa Refunds for Returned Goods
Managing your purchases and transactions
- Your Guide to Receive 6 Months Interest Free on $250+ Purchases within 30 Days
- Long Term Interest Free Shopping with Gem Visa (6 month terms or more)
- Applying for a Balance Transfer Offer
- Understanding your Gem Visa Statement
- Safer Online Shopping with 3D Secure Verification
- Accounts or Application Fraud