Switch to Online Statements

Say goodbye to paper clutter and monthly paper statement fees by switching to electronic statements.

Using the Latitude Service Centre:

1. Log in to the Latitude Service Centre.
2. Go to Manage account on the left-hand menu.
3. Scroll down to Statement Preferences.
4. Choose how you'd like to receive your statements.

Using the Latitude App:

1. Log in to the Latitude App.
2. Select the account you want to update.
3. Tap View statements.
4. Select the Preferences icon in the top-right corner.
5. Choose your preferred statement delivery method.

Good to know:

• Electronic statements are not emailed to you. You will receive a notification via email and they’ll be available to view each month via the Latitude Service Centre or Latitude App.
• Paper statements are posted to your mailing address and attract a monthly paper statement fee.