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Payments & Refunds

  • How do I pay my credit card account?
  • Understanding your Gem Visa Refunds for Returned Goods
  • Managing Your Direct Debit
  • Credit Card Payment FAQs
  • Requesting a Credit Card Payout Figure
  • Find a Missing Payment
  • Requesting a Refund
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Gem is a leader in consumer finance, offering a range of services including personal loans, car loans, credit cards, interest free and promotional retail finance. Gem products are provided by Latitude Financial Services Limited. Gem New Zealand, Level 21, 48 Shortland Street, Auckland, 1010, New Zealand.